France has one the biggest civil service (related to the amount of citizen) and also the worst and most inefficient in the world. Everything that can be done by one person is done in France by 3-4 and more clerks. As a result nobody really knows what is going on, papers are being lost, communication between the different offices is lousy and the citizen get the worst possible service. People are really very nice in these offices but extremely useless. 

here is a little story i have been through.  

After 3 years in France you may think i got used to the awfully cumbersome administration and bureaucracy, but I was wrong.

More then a year ago I applied to the MDPH (Maison de Hadicape) to acknowledge me as a handicapped as I am deaf. Of course this procedure included awful lot of paperwork. and when done I brought it to the MDPH, they checked the papers and said its ok. 2 days later I received by mail 3 more papers to fill… they forgot.

After 3 months the MDPH approved of my deafness and sent all the papers to the CAF so I can apply for what they call "allocation". The CAF in return sent all the papers it received from the MDPH back to me.

But… they didn’t leave any copy for themselves. after waiting 4 months we contacted the CAF and they said they didn’t receive the papers from the MDPH. oh well, there was no use to argue that they had the papers.

So we went there and gave them all the papers. The clerk needed a confirmation from the Securite sociale for how long i have Securite sociale, but the date she needed actually appeared on the paper we gave her.

Oh well, no use to argue, this is France, so we drove to the Securite Sociale where the put a stamp on the same paper and wrote in hand writing what was already typed. We got back to the CAF with the paper and asked the clerk "are you sure you have everything ?"

She said yes, and that I will have an answer in 10 days. 4 days later I got a message from the CAF that they need another paper (my Income Tax declaration – Impot).

Nasty, annoying but, no use to argue this is France. I sent them this paper as well. 10 days later i get an answer that my request was refused. Why ? because The regulation say that I need 30 salaries in France to apply. Hell I wasted one year and ran like crazy between the offices, with thousand of papers, They could actually give me this answer right away.

 If these indeed are the regulation then there was absolutely no need to deal with my stuff just tell me: "sorry you can’t apply" Well, useless to get mad and nobody to talk too.

This is France